Privacy Policy

Last updated: 9 December 2025

Carbon Sense (“we”, “us”, “our”) operates the website carbonsense.net. We are committed to protecting your privacy and being transparent about how we handle personal information.

1. Information We Collect

We do not run user accounts, analytics tools, or tracking cookies on carbonsense.net. However, you may choose to provide personal information through external services embedded or linked on our website.

1.1 Newsletter Subscriptions (via Substack)

If you subscribe to our newsletter, you are redirected to Substack. Any information you provide there, such as your email address, is collected and processed according to Substack’s own privacy policy.

We have access only to subscriber email addresses for the purposes of sending newsletters and managing our mailing list.

1.2 Emails Sent to Us

If you contact us at info@carbonsense.net, we receive the information you include in your message, such as your name, email address, and any other details you provide voluntarily.

1.3 Reviews Submitted via Google Forms

If you choose to leave a review using the embedded Google Form on our Support page, your responses are collected and stored by Google. We can view the responses, which may include your name, role, organisation, and any other details you choose to provide. Google processes this information in accordance with its own privacy policy.

1.4 Contributions via GoFundMe

If you make a financial contribution through the embedded GoFundMe widget, any personal information or payment details you provide are collected directly by GoFundMe and its payment processors. We can see limited information about contributions, such as your name (if you choose to share it), the amount, and any message you include. We do not receive or store your payment details.

2. How We Use Your Information

We use the information you provide for the following purposes:

  • Sending newsletters to subscribers
  • Responding to emails and enquiries
  • Reviewing feedback submitted through Google Forms
  • Understanding and acknowledging financial support through GoFundMe

We do not do any of the following:

  • Sell personal information
  • Share personal information with third parties for marketing purposes
  • Use tracking cookies, analytics tools, or behavioural advertising

3. Data Retention

We retain subscriber information, review responses, and email correspondence only as long as necessary to operate our newsletter, review feedback, or respond to enquiries, unless required otherwise by law.

4. Your Rights

You may have the following rights over your personal information:

  • Request a copy of the data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for newsletter communications

To exercise these rights, please contact us at info@carbonsense.net.

5. Third-Party Services We Use

We rely on a small number of third-party providers to deliver certain features:

  • Substack — manages newsletter subscriptions and email delivery
  • Google Forms — collects review submissions and feedback
  • GoFundMe — processes voluntary contributions

These services may collect additional information such as your IP address, browser type, or payment details when you interact with them. We do not control how these providers process your data and encourage you to consult their individual privacy policies for more information.

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

info@carbonsense.net